Instructions for Observers and Observees

PEER EVALUATION PROGRAM
GENERAL MEDICINE INPATIENT TEACHING SERVICE
Revised - March 12, 2008

PRIOR TO THE OBSERVATION:
It is ESSENTIAL that the observer and the observee sit down together in advance of the session being observed.  The observee can tell the observer what their objectives for the session are, what areas they would particularly like feedback on, and whether they are going to use this as an opportunity to try out new teaching techniques. 

DURING THE OBSERVATION:
The observation should be conducted for 30-60 minutes.  All learners should be informed of why the observer is present during the observation session.  The observer should bring the peer evaluation form with them to record notes during the observation. 

AFTER THE OBSERVATION:
After the session the observer and observee will meet for discussion and feedback.  The person who was teaching must have the opportunity to explore what went well and what could have been improved first, before the observer gives their comments.  As with all feedback, constructive, specific comments are the most helpful.  This meeting should be scheduled for 30 to 60 minutes shortly after the observation is conducted.

PEER OBSERVATION DEBRIEFING FEEDBACK TIPS:

OBSERVER:

• Begin the debriefing by inviting the observee to describe their own impressions of their teaching before providing your feedback.
• Allow your colleague to highlight problems and possible solutions first.
• Focus on behaviors, rather than the person.
• Be as specific as possible!
• Provide the feedback as soon as possible after the event.
• Conduct the session in a private setting.
• Balance positive with constructive feedback.
• Pay attention to your non-verbal communication – remember that content is only half (if that!) of the equation.
• Quality is much more important than quantity of the feedback.
• Effective feedback should be focused on the amount of information that the receiver can make use of rather than the amount you feel capable of giving.

OBSERVEE:

• Be sure to thank your colleague for this favor.
• Listen carefully.
• Check for understanding. 
• Avoid being defensive. 
• Rather, when you hear something that seems upsetting, try to determine why this is.
• Assume positively.
• The information your colleague is providing is intended for your benefit.